Questions or Concerns? Don't hesitate to hit us up Boujee Besties!
Our Boujee Team is available Monday thru Friday. Business hours are 8:00 am - 6:00 pm (Central Standard Time)
PAYMENT & SHIPPING:
Shipping within the U.S. may take approximately7-10 business days. Base Orders take 2-5 days. Lip-gloss kits take 1-2 weeks to process before shipped. Wholesale Orders take 14-25 business days.
For shipping on orders outside of the U.S., the approximate shipping time can take up to 6-12 business day. Shipping fees as well as taxes will be added at the end of your checkout. Tracking numbers will be sent to the email address provided at the time of purchase. Processing on standard orders take approximately 2-3 business days. Wholesale and Custom orders can take approximately 14-20 business days to process depending on the size of the order.
Boujee Besties Beauty is not responsible for any lost or damaged items or packages. If the tracking number or package is marked as 'Delivered' by the shipping company but has not been received, please contact your local USPS.
NOTE: If your package is returned due to incorrect delivery address or marked as 'Undeliverable' you will be responsible for paying all shipping and handling fees to have the package redelivered.
ALL SALES ARE FINAL! No returns or refunds, unless the incorrect item was shipped by Boujee Besties Beauty.
In the event that you receive the incorrect product or order, all items must be returned in the original state or condition. All items must be clean, unused, unwashed and unworn with all original tags INCLUDING proof of purchase within 7 business days of receipt. If proof of purchase is not provided or the product is returned in an unsatisfactory condition, the refund request will be denied. All return and refund requests MUST be submitted in writing through our Contact Form or by email at firstname.lastname@example.org and MUST be approved by Boujee Besties Beauty Staff prior to returning item(s). Refunds will be provided back in the original form of payment used at the time of purchase. NOTE: Shipping fees are NON-REFUNDABLE.
If there is an issue with the product or order received, please contact Boujee Besties Beauty within 24 hrs of your delivery. After that time frame, return or refund requests will not be accepted and your order will be marked as a complete and satisfactory order or delivery.
NO RETURNS OR REFUNDS ALLOWED ON WHOLESALE ORDERS, LIP GLOSS BASE, OR STARTER KITS. IF YOU RECEIVED THE INCORRECT ITEM, YOU WILL RECEIVE STORE CREDIT FOR THAT ITEM ONLY ONCE THE ITEM HAS BEEN SHIPPED BACK AND RECEIVED BY BOUJEE BESTIES BEAUTY.
*****PLEASE READ DESCRIPTION UNDER WHOLESALE AND ALL ITEMS BEFORE PURCHASING***** If you have any questions regarding any product, please contact Boujee Besties Beauty prior to making your purchase.
We value and appreciates your business so much! Thank you for shopping Boujee! Make Them Stop and Stare!